This is a starting draft covering use of the website only. It is not legal advice and it has not been reviewed by a lawyer. Have a qualified professional review and adapt it before it is published as the operative terms, particularly the governing law, dispute resolution and liability sections.
Who these terms are between
This website is operated by Add the exact legal entity name, for example Kwik Flooring LLC, referred to below as we, us and our. By browsing these pages or submitting the estimate form, you agree to what follows. If you do not agree with it, stop using the site.
These terms cover the website. They say nothing about the terms of any flooring work, because those are set out in the written scope and agreement for that specific job, not here.
What the content on this site is for
The material pages, service pages and comparisons are general trade information. They describe how flooring products typically behave and how installation work is typically done. They are written to help you make a better decision before anyone visits your property.
They are not a specification for your floor. Every property is different: subfloor construction, moisture conditions, door clearances, existing transitions and the room's use all change the right answer. Something described on the hardwood page as the usual approach may not be the correct approach in your house.
Do not treat anything on this site as a recommendation for your specific floor, your specific subfloor or your specific budget. That recommendation only comes after someone has looked at the space.
Accuracy of the content
We write these pages carefully and correct them when something is wrong. We do not promise they are complete, current or free of error at every moment. Products change, methods change, and text on a website lags reality.
Where a page shows a placeholder in a dashed box, that is a value we have deliberately not filled in because it has not been verified. Treat it as absent, not as a claim.
Photographs and illustrations on the site are used to show materials and finishes. They are not a guarantee of the exact colour, grain, gloss level or texture of any product delivered to your property. Screens vary and samples exist for a reason.
An estimate request is not a contract
Submitting the form on the contact page is a request to talk. It creates no obligation on you and no obligation on us. It does not book a crew, hold a date, order material, or fix a price.
Any number we give before a site measure is indicative only. A firm quote follows a measure of the actual space, because that is where the real variables surface: the condition of the subfloor, moisture readings, how much removal is involved, whether transitions and thresholds need rework, and what is hidden under the current floor. Work described on the subfloor preparation page is the usual reason a pre-measure figure moves.
A contract exists only when a written scope and agreement for the work is signed by both sides. Nothing on this website, in an emailed indicative figure, or in a conversation about possibilities, is that agreement or a substitute for it.
Using the site properly
You may read these pages, print them for your own use, and share links to them. You may not:
- Submit the estimate form with false details, someone else's contact information, or automated traffic.
- Scrape, copy or republish the content of the site for a competing website or a directory listing.
- Attempt to interfere with the site, its host, or its form handler, or to gain access to any part of it that is not publicly published.
- Use the site or anything on it for an unlawful purpose.
We can restrict access to the site, or stop responding to submissions from a source, where any of the above is happening.
Intellectual property
The written content, page structure, layout, design system, photography, illustrations, logo and name on this site are owned by us or used with permission. They are protected by copyright and trade mark law.
Quoting a short passage with a link back is fine. Reproducing pages, lifting the copy for another flooring website, or using the logo or name in a way that suggests a connection that does not exist, is not. Requests to use anything from this site go through the contact route on the contact page.
Links to other websites
Some pages link off this domain, for example to a review platform or a social profile. Those sites are outside our control. A link is not an endorsement of the site, its content, its products or its own terms, and we take no responsibility for what you find there or what happens when you use it. Their terms and privacy policies apply once you leave, as noted in our privacy policy.
Availability of the site
We would like the site to be available all the time. It will not be. Hosting fails, updates happen, and third-party services the pages depend on go down. The site is provided as it is and as it is available, without a promise that it will be uninterrupted, error free, or free of anything harmful, and without warranties of any kind to the fullest extent the law allows.
If the form is not sending, that is exactly when phoning is the better route. The number is in the header and the footer of every page.
Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive loss arising from your use of this website, or from your inability to use it. That includes lost profit, lost data, lost time, and decisions taken in reliance on the general information published here.
Nothing in this section limits liability that cannot lawfully be limited. Liability for the flooring work itself is a separate matter, dealt with in the agreement for that work rather than in these website terms.
Changes to these terms
We may revise this page. The version published here at the time you use the site is the version that applies. If you use the site after a change, you are accepting the revised terms.
Governing law
These terms are governed by the laws of Add the governing state or jurisdiction and the venue for disputes, without regard to conflict of law rules. Any dispute connected to this website is subject to the courts of that jurisdiction.
Related pages
The privacy policy covers what the site collects and who else receives it. The accessibility statement covers how the site is built for keyboard and assistive technology use. To see what we actually do, start with the services overview.